Refuel
Includes a No-Deposit Bonus!
1 CashSpin per
€1, max 250 + 10% Real Cashback
No WR
UPI, IMPS, & CRYPTO Available
Full T&C Apply
Refuel Casino is a modern, minimalist online casino that first entered the market in 2020, operated by Infiniza Limited — the same company behind several trusted MGA-licensed platforms. Registered in Malta and fully regulated under license MGA/B2C/367/2016, Refuel is built for players who value simplicity, instant access, and transparent rewards. This Refuel Casino review offers an in-depth look into what makes the platform stand out — including its 10% cashback model, fast payouts, and user-first design.
The casino positions itself as an alternative to traditional, bonus-heavy casinos. Instead of offering complex welcome packages with high wagering conditions, Refuel focuses on a clean and efficient gaming experience. Its core model is built around real cashback: every player receives 10% of their net losses back weekly, with no wagering requirement attached. Cashback is paid in real money every Thursday — making it one of the most straightforward and user-friendly loyalty systems in the market today.
One of the biggest draws for players is Refuel’s Pay N Play structure. In supported countries like Finland, Sweden, and Germany, users can deposit and play instantly via Trustly, with no lengthy registration or verification process upfront. In other regions, standard email-based sign-up is available. Regardless of the onboarding method, players benefit from fast access, quick deposits, and withdrawals processed within 0–24 hours, especially via e-wallets and mobile apps like MiFinity or MuchBetter.
The casino’s game lobby features over 4,500 real money games, including slots, live dealer tables, crash games, and table games — all available via a fully responsive HTML5 platform that works flawlessly on both desktop and mobile browsers. Top-tier providers like NetEnt, Play’n GO, Big Time Gaming, Pragmatic Play, and Evolution Gaming ensure high-quality gameplay with strong RTP, volatility diversity, and mobile compatibility.
Refuel Casino is fully encrypted with SSL security, complies with GDPR standards, and supports responsible gaming tools as mandated by the MGA. The platform is available in several languages, including English, German, Finnish, and Norwegian, with support available 24/7 via live chat and email.
In the sections that follow, this Refuel Casino review will cover everything from cashback mechanics and payment methods to live dealer features, mobile gameplay, KYC verification, and real player feedback — giving you a complete picture of what to expect from this trusted, fast-paying online casino in 2025.
Refuel Casino Bonuses & Promotions
Refuel Casino follows a different path from most traditional online gambling platforms by removing all classic deposit match bonuses in favor of transparent, wager-free rewards. Rather than trapping players in high rollover conditions or bonus abuse restrictions, Refuel focuses on two core incentives: weekly cashback and a scalable free spins welcome offer.
No Deposit Match Bonus – Just Real Cashback & Spins
New players at Refuel Casino do not receive a typical 100% match bonus. Instead, the casino promotes a bonus-free policy with real-money benefits. Upon first deposit, players can qualify for up to 1,000 free spins, depending on the size of their deposit. Additionally, 10% real cashback on net losses is applied weekly to all accounts — no bonus codes or opt-ins needed.
The free spins are wager-free, meaning all winnings are paid out in real money. Spins are credited on selected high-RTP slots, such as Big Bass Bonanza, Floating Dragon, or Book of Dead — depending on the current campaign.
Welcome Free Spins Breakdown
The following table outlines how many free spins you can claim based on your first deposit amount:
| Deposit Amount (€) | Free Spins Awarded | Spin Value (€) | Eligible Game (Example) |
| €20 | 100 | €0.10 | Book of Dead |
| €50 | 300 | €0.10 | Big Bass Bonanza |
| €100 | 600 | €0.10 | Floating Dragon |
| €150+ | 1,000 | €0.10 | Varies based on campaign period |
Spins are credited immediately after deposit, and players have 24 hours to use them. Winnings are not subject to wagering — they are added directly to the cash balance.
Weekly 10% Cashback – No Strings Attached
All players automatically receive 10% cashback on net losses, paid every Thursday. This is calculated as:
Net Loss = Total Real Money Wagers – Total Real Money WinsCashback = 10% of Net Loss (if net loss > €10)
The minimum payout threshold is €1, and cashback is credited as real money with no wagering requirement. It’s one of the simplest and most player-friendly reward systems available on the market.
Bonus-Free Structure Explained
Because Refuel operates on a no-traditional-bonus model, there are:
- No bonus codes
- No 35x wagering traps
- No maximum cashout restrictions tied to bonus money
- No separate “bonus balance” or confusion
This structure appeals especially to experienced players who prefer playing with their own money and receiving transparent rewards based on activity, not hidden terms.
Additional recurring offers include:
- CashSpin (free spin for every €1 wagered in some campaigns)
- Drops & Wins from Pragmatic Play
- Occasional provider-based leaderboards or tournaments
Cashback Rewards Program
One of Refuel Casino’s strongest value propositions is its weekly real cashback system, which replaces the traditional bonus model entirely. Unlike most online casinos that offer match bonuses tied to complex wagering conditions, Refuel Casino rewards all players with 10% cashback on net losses every week — in real money, with no strings attached.
This cashback model is applied automatically to all active accounts and does not require any opt-in, bonus code, or minimum deposit threshold. It’s designed to provide a consistent reward for regular players without exposing them to bonus traps or unfair balance separation policies.
How Refuel Cashback Works
Cashback at Refuel Casino is calculated as 10% of your net real-money losses over a seven-day period, starting each Thursday and ending the following Wednesday. On Thursday, the cashback amount is credited automatically to the player’s account as real money, which means:
- No wagering requirements
- No bonus terms or cashout caps
- Funds are instantly available for withdrawal or gameplay
Cashback is only triggered when net losses exceed €10 for the weekly period. If your gameplay ends in profit or break-even, no cashback is awarded — but you also lose nothing to promotional lock-ins.
Cashback Program Table
| Feature | Details |
| Cashback Rate | 10% of weekly net losses |
| Payout Frequency | Every Thursday |
| Wagering Requirement | None (paid as real cash) |
| Minimum Cashback Amount | €1 |
| Net Loss Eligibility | Applies if loss exceeds €10 |
| Payout Delivery Method | Automatic (no manual claim required) |
| Game Eligibility | All games except progressive jackpots |
Net Loss Calculation
Refuel defines net loss as:
Net Loss = Total Real Money Wagers – Total Real Money Wins
This includes all eligible games — from slots and crash games to live dealer titles — provided the wagers were made with real money, not winnings from promotions or free spins.
Why Cashback Over Bonuses?
Many online casinos use cashback as a VIP perk, typically reserved for high-stakes players or those in upper loyalty tiers. Refuel flips this model by offering the same cashback rate to every registered user, regardless of deposit size, wager volume, or status. This approach benefits both casual and consistent players by offering risk mitigation and weekly returns without conditions.
Moreover, because the cashback is paid in real funds, it avoids the problems of:
- Wagering delays
- Maximum withdrawal limits
- Confusing bonus balance policies
Players who prefer full financial control and transparency find this system far more appealing than legacy promotions.
Licensing & Security
Refuel Casino is a fully licensed and regulated online gambling platform, operated by Infiniza Limited, a reputable company registered in Malta. The casino operates under a valid license issued by the Malta Gaming Authority (MGA) — one of the strictest and most respected regulatory bodies in the global iGaming industry.
The license number MGA/B2C/367/2016 confirms that Refuel Casino has passed extensive due diligence checks, adheres to anti-money laundering (AML) and responsible gambling protocols, and is subject to continuous monitoring and audits by the MGA. This ensures that all player activities — from financial transactions to bonus conditions and dispute resolution — are carried out in full legal compliance.
MGA Compliance & Player Protection
The MGA license mandates that all operators:
- Maintain segregated player funds
- Offer secure and transparent withdrawal policies
- Enforce Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures
- Provide clear bonus terms and no deceptive promotions
- Support responsible gambling tools and intervention
Refuel adheres to each of these areas without exception. This includes fast document verification, real-time monitoring of suspicious activity, and quick response to complaints — both internally and via the MGA’s dispute portal.
Website & Transaction Security
Refuel Casino uses 256-bit SSL encryption to secure all sensitive data, including logins, payment processing, and personal documents. This level of encryption matches global banking standards and ensures that third parties cannot access your data while using the platform.
Additionally, the site is hosted on GDPR-compliant servers within the European Union, and all transaction processing is done via PCI-DSS-compliant payment gateways. This guarantees safe deposits and withdrawals through verified processors, with fraud monitoring tools running in real-time.
Game Fairness & RNG Testing
Refuel only partners with game providers that are licensed and independently audited, such as NetEnt, Play’n GO, Pragmatic Play, Evolution, and Relax Gaming. All games are RNG-certified, meaning outcomes are determined by tested algorithms that cannot be manipulated by the operator or players.
The casino does not interfere with RTP settings, and players can view each game’s volatility, paylines, and payout ratios directly from the provider menus or info sections.
Refuel Casino Licensing & Security Overview
| Security Feature | Details |
| Licensing Authority | Malta Gaming Authority (MGA) |
| License Number | MGA/B2C/367/2016 |
| Operating Company | Infiniza Limited |
| Data Encryption | 256-bit SSL encryption |
| RNG Certification | Yes – via licensed providers |
| Game Fairness Auditing | Conducted by third-party labs (e.g. iTech Labs) |
| GDPR & PCI-DSS Compliance | Full |
| Responsible Gambling Protocols | MGA-mandated tools and controls |
With this security infrastructure in place, Refuel Casino is classified as legitimate, safe, and trustworthy — ideal for players seeking a clean experience backed by proven legal compliance.
Game Selection & Software Providers
Refuel Casino features an expansive game lobby with over 4,500 real money games, powered by a wide selection of industry-leading and boutique software providers. With a modern Pay N Play structure and mobile-optimized interface, the platform delivers instant access to high-quality games across all major categories, including slots, live dealer, table games, crash games, and high-volatility options.
This broad game selection ensures that both casual players and high-stakes gamblers will find a well-rounded offering of titles tailored to different betting styles, volatility preferences, and gameplay mechanics.
Slot Machines
The slots section at Refuel Casino is the most extensive, with thousands of titles from top-tier studios such as:
- NetEnt (Starburst, Dead or Alive 2)
- Play’n GO (Book of Dead, Reactoonz)
- Big Time Gaming (Bonanza Megaways, Extra Chilli)
- Relax Gaming (Money Train 2 & 3)
- Nolimit City (Fire in the Hole, Mental)
- Push Gaming, Red Tiger, and Pragmatic Play
Slot titles span multiple mechanics including Megaways, cascading reels, bonus buys, cluster pays, and ultra high volatility designs. RTP is transparent and visible within game info panels, and new releases are added weekly.
Table Games & RNG Titles
For traditional casino enthusiasts, Refuel hosts a solid collection of RNG-based digital table games:
- Blackjack (classic, European, multi-hand)
- Roulette (European, French, American)
- Baccarat (standard and no commission versions)
- Casino Hold’em and Caribbean Stud Poker
- Video Poker (Jacks or Better, Aces & Faces)
These games are ideal for low- to mid-stakes players looking for fast rounds, strategy play, and automated sessions.
Live Dealer Casino
Refuel Casino’s live game selection is powered by industry leaders Evolution, Pragmatic Play Live, and OnAir Entertainment. These studios offer immersive, HD-streamed experiences that replicate real casino environments with real-time betting.
Popular live games include:
- Lightning Roulette
- Crazy Time, Monopoly Live, Mega Wheel
- Live Blackjack, Live Baccarat, Auto-Roulette
Table limits range from €0.10 to over €5,000 per hand, catering to all player levels.
Crash Games
Refuel also includes a growing list of crash and arcade-style games, perfect for crypto-style betting fans. These include:
- Aviator (Spribe)
- Spaceman (Pragmatic Play)
- JetX (Smartsoft)
- Mines, Plinko, and Dice (Hacksaw Gaming)
These games feature fast-paced betting rounds, rising multipliers, and early cash-out risk mechanics.
Software Providers & Game Categories Table
| Provider | Notable Games | Category |
| Play’n GO | Book of Dead, Reactoonz | Slots |
| NetEnt | Starburst, Dead or Alive 2 | Slots |
| BTG (Big Time Gaming) | Bonanza, Extra Chilli | Megaways Slots |
| Nolimit City | Fire in the Hole, xWays Hoarder | High Volatility Slots |
| Evolution Gaming | Lightning Roulette, Crazy Time | Live Casino |
| Pragmatic Play | Sweet Bonanza, Spaceman | Slots & Crash |
| Relax Gaming | Money Train 3, Temple Tumble | Feature-Rich Slots |
| Hacksaw Gaming | Mines, Chaos Crew | Instant & Arcade Games |
| Smartsoft | JetX | Crash Games |
| OnAir Entertainment | Blackjack, Roulette | Live Dealer Tables |
All games are accessible instantly — no downloads or plugins required — and most can be played in demo mode (based on region). Game loading is near-instant, and filtering tools help players sort by provider, volatility, or theme.
Live Casino & Crash Games
Refuel Casino delivers a well-rounded live casino experience and a fast-growing portfolio of crash and instant win games, making it appealing to both traditional table game enthusiasts and players who prefer high-speed, multiplier-based action.
These two categories serve different user preferences — one focused on immersive, real-time gameplay with professional dealers, and the other driven by simple mechanics, risk control, and quick-fire sessions.
Live Casino Experience
Refuel’s live dealer section is powered by three of the most respected studios in the iGaming space:
- Evolution Gaming – Known for the widest selection of tables, immersive environments, and game show formats
- Pragmatic Play Live – Offers engaging, colorful live tables and game shows with regional support
- OnAir Entertainment – Delivers high-quality live table streams with sleek European-style presentation
Games are streamed in full HD with adaptive video resolution, responsive betting interfaces, and multilingual dealers across select tables.
Featured Live Games
- Lightning Roulette (Evolution) – Standard roulette with added multipliers up to 500x
- Blackjack Classic & VIP – Multiple table limits with fast dealing and side bets
- Crazy Time & Monopoly Live – Game show formats with spin wheels, bonuses, and player interactivity
- Speed Baccarat – Ultra-fast dealing for high-action gameplay
- Mega Wheel (Pragmatic) – Simple wheel-of-fortune game with multipliers
Players can join tables instantly, switch views between dealers, and bet from as low as €0.10 to over €5,000 per session. All live games are fair, streamed in real-time, and not controlled by RNGs — outcomes are determined by actual physical elements (cards, wheels, dice).
Crash & Arcade Games
Crash games are rapidly becoming one of Refuel Casino’s most popular categories. These titles offer multiplier-based betting, where players wager before a line (plane, rocket, etc.) takes off — and must cash out before it crashes. The later you cash out, the higher the payout — but if you wait too long, the multiplier explodes, and you lose the round.
Refuel offers several high-quality crash-style games:
- Aviator (Spribe) – The industry’s leading crash game with simple mechanics and live chat interaction
- JetX (Smartsoft Gaming) – A retro-styled crash game with a rocket multiplier concept
- Spaceman (Pragmatic Play) – Crash-style mechanics with colorful visuals and bonus rounds
- Mines, Plinko, and Dice (Hacksaw Gaming) – Instant win, grid-style and classic arcade games
These games load instantly and are built for mobile-friendly, quick-bet sessions. Some support autoplay, auto cash-out, and manual control for high-risk strategies.
Live Dealer vs Crash Games Table
| Feature | Live Casino | Crash Games |
| Technology | HD live-streaming | Instant HTML5 browser games |
| Providers | Evolution, Pragmatic, OnAir | Spribe, Pragmatic, Smartsoft, Hacksaw |
| Bet Range | €0.10 – €5,000+ | €0.10 – €100+ |
| Pace of Play | Real-time, 30–60 sec rounds | Very fast (under 10 sec per round) |
| Gameplay Control | Limited to bets & side bets | Full manual or auto cash-out |
| Interactivity | Live dealers, game shows | Leaderboards, multipliers, live chat |
| Suitable For | Realism, strategy, immersive sessions | Speed, risk, casual or high-volatility |
These two categories complement each other well, ensuring that players can move between strategic, immersive play and high-speed, casual betting without friction.
Payment Methods & Banking
Refuel Casino delivers a fast and reliable banking system tailored to players looking for quick deposits, speedy withdrawals, and minimal friction. The platform supports a variety of trusted instant banking, e-wallet, and mobile app solutions depending on the user’s location — with no internal fees and low minimum limits.
All transactions are protected using 256-bit SSL encryption, and all payment flows are routed through PCI-DSS compliant gateways. Whether you’re playing from Finland, Canada, or New Zealand, Refuel ensures you can fund your account and cash out safely.
Deposit Options
Deposits are processed instantly, with a minimum deposit of €10. Depending on your region, the following methods are available:
- Trustly (Pay N Play model in supported countries)
- MiFinity
- MuchBetter
- Jeton Wallet
- ecoPayz
- Interac (for Canadian players)
- Bank Transfer
Cryptocurrency payments are not supported, and the platform operates strictly in fiat currencies such as EUR, CAD, NOK, NZD, and INR.
Withdrawals
Withdrawals at Refuel Casino are fast, with most e-wallet payouts completed within 0–24 hours. For first-time withdrawals, players must complete KYC verification, which involves uploading valid identification and proof of payment method. Once verified, future withdrawals are usually approved the same day.
Minimum withdrawal: €20Maximum withdrawal: Varies by method and account status (typically €5,000/day)
No internal withdrawal fees apply, although third-party processors may charge exchange or transfer fees depending on the player’s bank or wallet.
Refuel Casino Payments Table
| Method | Type | Deposit Time | Withdrawal Time | Min Deposit / Withdrawal | Fees |
| Trustly | Instant Banking | Instant | 0–24 hours | €10 / €20 | None |
| MiFinity | E-wallet | Instant | 0–24 hours | €10 / €20 | None |
| MuchBetter | Mobile Wallet | Instant | 0–24 hours | €10 / €20 | None |
| Jeton Wallet | Wallet | Instant | 0–24 hours | €10 / €20 | None |
| ecoPayz | E-wallet | Instant | 0–24 hours | €10 / €20 | None |
| Interac | Bank Transfer | Up to 24 hrs | 1–3 business days | €10 / €20 | Varies |
Notes on Verification & Speed
Refuel recommends completing KYC verification early to prevent payout delays. Most users report verification turnaround within 24–48 hours, with future withdrawals processed without additional checks unless payment methods change.
Mobile Casino Experience
Refuel Casino is built with a mobile-first design philosophy, making it one of the most responsive and accessible online casinos available today. The platform operates entirely through a web-based interface — there is no need to download an app for iOS or Android. Instead, players can launch the casino instantly via any modern browser, including Chrome, Safari, Firefox, or Edge.
The site uses HTML5 and responsive front-end development, allowing it to automatically adapt to any screen size. Whether you’re using a smartphone or tablet, the full suite of games, account functions, and cashier tools are available — with zero limitations compared to desktop.
Seamless Navigation & Instant Gameplay
The mobile site maintains the same minimalist interface as the desktop version, with collapsible menus, intuitive filters, and high-contrast visuals for easy reading and touch navigation. Load times are fast, even on mobile data connections, and transitions between menus or games are smooth.
Key functions such as registration, KYC upload, deposit/withdrawal, live chat, and bonus activation are all optimized for mobile. The experience is identical to desktop in both functionality and security.
Mobile Game Library
Refuel Casino offers access to its entire library of 4,500+ games on mobile, including:
- Video slots from NetEnt, Play’n GO, BTG, and Nolimit City
- Live casino streams by Evolution and Pragmatic Play
- Crash games like Aviator and Spaceman
- Table games, Megaways slots, and instant win titles
All games are built on HTML5 and run natively within the mobile browser. They scale to screen size without quality loss, and touch controls are responsive across all devices.
Mobile Casino Comparison Table
| Feature | Desktop Version | Mobile Browser |
| Game Library Access | Full | Full |
| Navigation & Layout | Horizontal menus | Collapsible vertical menus |
| App Required | No | No |
| Payment Methods | All supported | All supported |
| Game Performance | Instant play, no download | Instant play, touch optimized |
| KYC & Uploads | Manual via file upload | Manual + camera photo support |
| Live Chat Support | 24/7 | 24/7 |
| Live Casino Streaming | Full HD | Full HD, adaptive resolution |
Device Compatibility
Refuel Casino works across:
- iPhone (iOS 12+)
- Android smartphones (v9+)
- iPads and Android tablets
- Samsung, Google Pixel, Huawei, and more
Thanks to strong optimization, games load quickly even on mid-tier smartphones, and features like autoplay, bonus buy, or manual cash-out (in crash games) work without bugs or input lag.
For players who prefer playing on the go, Refuel delivers a flawless browser-based mobile experience, eliminating the need for downloads or storage-heavy apps.
Registration & KYC Process
Refuel Casino offers players a fast and flexible registration experience, tailored to both Pay N Play countries and standard international regions. Whether you’re joining from Finland, Canada, Germany, or New Zealand, the sign-up process is designed to be smooth, secure, and regulation-compliant.
The platform offers two registration pathways:
- Pay N Play with Trustly (instant login and deposit, used in Finland and select EU regions)
- Standard email-based registration (for all other eligible countries)
Both methods are subject to MGA-mandated Know Your Customer (KYC) checks before withdrawals can be processed.
Step-by-Step Registration Process
For most users, the email registration process takes under two minutes:
- Click “Sign Up” on the homepage
- Enter email address, create a password, and select country/currency
- Accept terms and confirm legal gambling age
- Proceed to dashboard — ready to deposit and play instantly
For Pay N Play, users skip traditional registration:
- You log in using Trustly, select your bank, and authorize payment
- Your identity is verified via bank ID and automatically linked to your Refuel account
- No password or username required
KYC Verification
Before you can make a withdrawal, you must verify your account. This is standard for all MGA-licensed casinos and protects both the platform and players from fraud, identity misuse, and money laundering.
Verification typically takes 24–48 hours, depending on document clarity and workload. Some users report same-day approval when submitting complete, legible documents.
Refuel KYC Document Checklist
| Requirement | Accepted Documents |
| Proof of Identity | Passport, national ID card, or driver’s license |
| Proof of Address | Utility bill or bank statement (issued within 90 days) |
| Proof of Payment | Screenshot of e-wallet/card used, showing user name |
Documents can be uploaded via the “Profile” or “Account Verification” section inside your Refuel dashboard. Support staff may request additional documentation if there’s a mismatch or inconsistency.
Key Notes on Verification
- First withdrawals cannot be processed until verification is complete
- Once approved, future payouts are faster — usually under 24 hours
- Players using Pay N Play are often pre-verified through their banking ID
- For security, Refuel may re-initiate KYC if payment methods change or large withdrawals are made
Overall, Refuel’s registration and verification process is quick, secure, and aligned with international standards. By prioritizing a frictionless start and transparent identity validation, the platform makes onboarding easy for both casual and experienced casino users.
Country Restrictions & Language Options
Refuel Casino operates under the strict licensing framework of the Malta Gaming Authority (MGA). As a result, the platform is only accessible to players in countries where online gambling is permitted under international or local regulation. To ensure compliance, Refuel enforces geo-blocking by IP, meaning players in restricted regions will be unable to register, deposit, or play.
The casino also provides a multilingual platform interface, supporting several European languages to enhance accessibility for international players.
Restricted Countries
Refuel Casino does not accept players from the following locations, either due to local regulatory conflicts or licensing constraints:
- United Kingdom
- United States (all states)
- Australia
- Sweden
- Spain
- France
- Italy
- Denmark
- Netherlands
- Belgium
- Portugal
- Cyprus
- Israel
Attempting to access the site from these countries will trigger a geo-block error message. Use of VPNs or proxy services to bypass restrictions is a violation of terms and may lead to account closure and forfeiture of funds during KYC.
Accepted Countries (Selected)
Refuel is fully accessible and functional in many regions, including:
- Finland
- Germany
- Canada
- New Zealand
- Norway
- India
- South Africa
- Brazil
- Ireland
- Kuwait
Players in these countries can sign up, deposit, and access the full game catalog, promotions, and weekly cashback. Currency options are automatically matched to regional settings during registration.
Supported Languages
Refuel Casino’s website is currently available in:
- English (default platform language)
- German
- Finnish
- Norwegian
Language selection is available via the homepage or user dashboard. Not all games or support channels are translated in full; however, key pages (terms, help, cashier) are localized to ensure usability.
Currency Options
When creating an account, players can choose from the following currencies:
- EUR (Euro)
- CAD (Canadian Dollar)
- NZD (New Zealand Dollar)
- NOK (Norwegian Krone)
- INR (Indian Rupee)
Currency cannot be changed after account creation, and gameplay, withdrawals, and cashback will be calculated in the selected currency.
Country & Language Table
| Country | Status | Languages Available | Currency |
| Finland | Accepted | Finnish, English | EUR |
| Canada | Accepted | English | CAD |
| Germany | Accepted | German, English | EUR |
| New Zealand | Accepted | English | NZD |
| India | Accepted | English | INR |
| United Kingdom | Restricted | — | — |
| Sweden | Restricted | — | — |
With multi-language support, flexible currency settings, and broad international access, Refuel Casino is tailored for European and global players — while fully excluding regulated or blocked regions as per MGA licensing requirements.
Responsible Gambling Tools
As a licensed operator under the Malta Gaming Authority (MGA), Refuel Casino offers a full suite of responsible gambling tools designed to help players stay in control of their activity. These features can be set manually via the user dashboard or by contacting customer support and are available to all users regardless of country or account level.
Refuel promotes a sustainable gaming experience by allowing players to proactively manage spending, session duration, and overall engagement with the platform. These tools are available 24/7 and are designed to encourage self-discipline and early intervention where necessary.
Available Player Protection Tools
The following tools are built into the Refuel Casino platform and can be adjusted at any time:
- Deposit Limits – Set a daily, weekly, or monthly cap on how much you can deposit
- Loss Limits – Restrict how much you can lose over a specific period
- Wagering Limits – Limit the total amount you are allowed to bet
- Session Time Limits – Automatically log out after a predefined time spent playing
- Reality Checks – Pop-up reminders showing how long you’ve been active and your session statistics
- Time-Outs (Short Breaks) – Temporarily suspend account access for a set number of days
- Self-Exclusion – Permanently or temporarily block account access for six months or more
These tools are not only easy to access but also binding — once set, they cannot be bypassed or instantly removed. For example, if you choose to self-exclude for six months, that action is irreversible until the chosen period has passed.
Responsible Gambling Tools Table
| Tool | Purpose | Available Durations | Activation Method |
| Deposit Limits | Limit how much you can deposit | Daily, Weekly, Monthly | Account Settings / Support |
| Loss Limits | Limit how much you can lose | Daily, Weekly, Monthly | Account Settings / Support |
| Wagering Limits | Limit how much you can bet | Daily, Weekly, Monthly | Account Settings |
| Session Time Limits | Limit how long you play per session | 30 min – 6 hrs | Account Settings |
| Reality Checks | Display session statistics | Every 30 min, 60 min | Auto-enabled / Settings |
| Time-Outs | Temporary account lockout | 1 day – 6 weeks | Account Settings / Support |
| Self-Exclusion | Long-term break from gambling | 6 months – indefinite | Support team (manual review) |
Third-Party Help & Support
Refuel also links to certified external help services such as:
- BeGambleAware
- Gamblers Anonymous
- Gambling Therapy
Players who feel they are losing control or experiencing gambling harm are encouraged to contact these services or speak confidentially with Refuel’s trained support staff via live chat or email.
All responsible gambling settings are visible in your account and are enforced in real time. Refuel takes player safety seriously and applies MGA-level enforcement standards across all user accounts.
Customer Support
Refuel Casino offers a professional and efficient support system to ensure that players receive fast help whenever needed. Whether you’re facing issues with account verification, payments, cashback eligibility, or technical errors — Refuel’s support team is available around the clock.
The main support channel is 24/7 live chat, accessible directly from the website on both desktop and mobile. In addition, Refuel provides email-based support for more complex or document-related inquiries. The team is trained to handle questions relating to payments, responsible gambling, bonuses, and account security.
Live Chat Support
Live chat is available directly via the help icon found in the bottom right corner of any page. No login is required to initiate a conversation, although logged-in users may receive faster account-specific help.
During business hours (CET), support is multilingual — available in English, German, Finnish, and Norwegian. Outside those hours, English remains the default and most reliable option for response.
Response times via live chat are usually under 2 minutes, making it the most recommended contact method for urgent matters such as blocked withdrawals, technical glitches, or failed deposits.
Email Support
For non-urgent issues, such as document uploads or account recovery, Refuel offers email support via:
Typical response time via email is within 24 hours, although some verification-related queries may take longer depending on the queue and complexity of the case.
Help Topics Covered
- Account registration and login assistance
- KYC document submission and verification
- Payment delays or failed transactions
- Bonus terms, cashback mechanics, and eligibility
- Responsible gambling and exclusion setup
- Technical issues with games or site navigation
Refuel also offers an FAQ section embedded within the support widget, but it is limited compared to full-service casinos. Most help is delivered directly via agent interaction.
Customer Support Table
| Support Feature | Details |
| Live Chat | 24/7 availability, fast response |
| [email protected] | |
| Languages Supported | English, German, Finnish, Norwegian |
| Avg. Live Chat Response | Under 2 minutes |
| Avg. Email Response | Within 24 hours |
| Support Access Points | Desktop and Mobile |
| FAQ / Help Center | Limited – built into chat widget |
| Phone Support | Not available |
Refuel’s support team is known for politeness, quick response, and transparency — especially regarding payment issues and account restrictions. While the lack of phone support may be a drawback for some users, the speed and accuracy of the live chat more than compensates for it.
Pros & Cons of Refuel Casino
Refuel Casino stands out in a crowded market by delivering fast, transparent, and bonus-free gameplay. It avoids many of the complications associated with traditional online casinos, offering a cashback-based rewards system, rapid withdrawals, and a vast game selection.
However, while its no-nonsense approach is ideal for experienced players, some users may find the lack of progressive jackpots or loyalty programs a drawback. Below is a full breakdown of Refuel Casino’s strengths and limitations, based on actual platform performance and player feedback.
Refuel Casino Pros & Cons
| Pros | Cons |
| Licensed by the Malta Gaming Authority (MGA) | Not available in UK, US, Australia, Sweden |
| 10% weekly cashback – real cash, no wagering | No traditional deposit bonuses or loyalty program |
| Fast 0–24 hour withdrawals via e-wallets and mobile apps | No progressive jackpots or jackpot category |
| Over 4,500 games from top-tier providers | Limited FAQ/help section – relies mostly on live chat |
| Fully mobile-optimized – no app download required | Crypto not supported |
| Excellent live casino and crash game offerings | Phone support not available |
| Supports multiple currencies: EUR, CAD, NZD, INR, NOK | Cashback only applies to net losses, not turnover |
| Multilingual support: English, German, Finnish, Norwegian | Country restrictions may block some international players |
| Clear and transparent bonus-free policy | No VIP tiers or gamified loyalty levels |
Standout Strengths
One of Refuel’s most appreciated features is its cashback system, which pays players back in real money without rollover. This is ideal for players who dislike the limitations of standard bonus models. Weekly cashback applies across nearly all game types (except progressive jackpots) and is automatically credited every Thursday.
Another strength is Refuel’s fast payout system. Verified players regularly report withdrawal speeds under 12 hours via MiFinity, MuchBetter, and Trustly — making it one of the fastest-paying MGA casinos on the market.
The platform also benefits from a clean, responsive interface across all devices, with no intrusive promotions, banners, or pop-ups. This makes the casino experience smoother, especially for mobile players.
Notable Limitations
Refuel’s focus on simplicity means it doesn’t offer a VIP system, jackpot categories, or high-value deposit bonuses. For some users, especially those who enjoy competitive loyalty perks, this may feel limiting.
Additionally, the site is not available in several major markets — including the UK, US, Sweden, and Australia — due to regulatory reasons.
Still, for players seeking fast access, no-wager cashback, and a massive game library without distractions, Refuel Casino remains a strong and reliable choice.
FAQ – Refuel Casino
Is Refuel Casino legit and licensed?
Yes. Refuel Casino is fully licensed by the Malta Gaming Authority (MGA) under license number MGA/B2C/367/2016. It is operated by Infiniza Limited, a trusted company based in Malta that manages several reputable online casinos.
What is the welcome offer at Refuel Casino?
Refuel does not offer traditional deposit bonuses. Instead, new players can earn up to 1,000 wager-free free spins based on their first deposit, plus 10% weekly cashback on net losses, paid in real money every Thursday.
How does the cashback system work?
Players receive 10% cashback on weekly net losses (real money bets minus real money wins). Cashback is calculated every Wednesday and credited automatically each Thursday. There are no wagering requirements, and the minimum cashback payout is €1.
What payment methods can I use at Refuel Casino?
Refuel supports a range of secure payment methods including Trustly, MiFinity, MuchBetter, Jeton, ecoPayz, and Interac (for Canada). All deposits are instant, and most withdrawals are processed within 0–24 hours after KYC approval.
Is there a Refuel Casino mobile app?
No app is needed. Refuel is built as a fully mobile-optimized browser platform, compatible with iOS, Android, and all major mobile browsers. All games, payments, and account features work seamlessly on smartphones and tablets.
How do I verify my account at Refuel Casino?
To verify your account, you’ll need to submit documents for identity, address, and payment method. This includes a passport or ID card, a recent utility bill or bank statement, and a screenshot of your payment method. Verification is usually completed in 24–48 hours.